Our Other Sites

Delegate Booking Terms and Conditions

These Delegate Booking Terms and Conditions (“T&C’s”) alongside a completed booking form constitute a legally binding contract and our T&C’s take precedence over those of any other organisation in every case. These T&C’s apply to the booking of all events and congresses (the “Event”) hosted by International Cat Care and the International Society of Feline Medicine and Surgery (collectively “iCatCare”). By completing an Event booking you agree to these T&C’s. This contract is between the booking party (the “Delegate”) and iCatCare.

Payment, Cancellation and Transfers

Payment for all events must be in pounds sterling. Your place at an event is only guaranteed on receipt of a completed booking form and payment in full.

Cancellations must be made in writing and will be subject to a £60 administration charge. Cancellations will only be accepted 30 days prior to the start of the Event. Cancellations made after this time will not be refunded.

Name replacements will be accepted until 14 working days before the Event. The delegate badge provided is not transferable to any other party.


Whilst the programme is correct at the time of going to press, iCatCare reserves the right to change details of the Event without notice. Alterations may occasionally be necessary due to circumstances beyond our control.

All seats within a lecture are available on a first-come-first-served basis, iCatCare reserves the right to request a Delegate to change seats in exceptional circumstances.

Where circumstances force iCatCare to cancel an Event or any part thereof, the liability of iCatCare shall be limited to a refund of any fees paid for that particular Event or part thereof. The Delegate agrees that the authority to cancel an Event rests exclusively with iCatCare and accepts its motives are fair and appropriate.

iCatCare shall not be liable to the Delegate for any loss of profit or anticipated revenue, loss of time, loss of opportunities or for any indirect or consequential losses, however arising, and iCatCare’s total liability to you in respect of all losses shall not exceed the booking fee actually paid by the Delegate (providing that nothing in these T&C’s shall limit or exclude iCatCare’s liability for death or personal injury caused by its negligence).

Views expressed by speakers are their own. iCatCare disclaims any liabilities for any advice given, or views expressed, by any speaker at the event or in any documentation provided to Delegates.

Badge Information

As a Delegate at an Event, you will be provided with a delegate badge. This badge will display your Name, Country and a barcode. The barcode, if scanned, checks eligibility into paid sessions and access to bookable functions. You are solely responsible for the safety and security of your delegate badge once it is handed to you. In order to allow entry to lectures and functions, your badge must be visible at all times or produced on request by an iCatCare representative.

If you explicitly agree to be scanned by an exhibiter during the Event, this will provide additional contact information, (including full name & email address) to the exhibitor. If you do not wish to be contacted, you can refuse for your badge to be scanned. iCatCare is not responsible for any data processing that is performed by the exhibitor with regards to your personal information once you have agreed to be scanned. iCatCare recommends that you check with the exhibitor the purpose or which your personal information is being processed before consenting to scanning.

Photography and Filming

Please be aware that a photographer and videographer may be commissioned to take photographs and videos during the Event. These photographs and videos may be included in iCatCare’s printed publications, via its website, circulated to the media or other interested parties in order to promote the Event, future Events and iCatCare.

It is forbidden for Delegates to record audio or video within lectures, and Delegates must respect any direction on photographs by either the speaker or an iCatCare representative.


iCatCare retains the right to remove any Delegate whose behaviour is in breach of these T&C’s. Actions that disrupt the Event for other delegates, speakers or representatives of iCatCare are deemed a breach of contract by the Delegate. Decisions are at the discretion of iCatCare and are final.

Marketing and Promotional Emails

If you have agreed to receive marketing emails and communications in your booking you will be able to access our privacy policy here.


These T&C’s in conjunction with the booking form constitute the entire contract between the parties and shall supersede all prior contracts and understandings, oral or written, between the parties relating to the Event. The contract is governed by the laws of England, any disputes or misunderstanding arising from the performance of this contract shall be settled by the competent courts in England.

If any clauses are deemed illegal or otherwise unenforceable the remaining clauses shall remain valid.

For all queries please contact:

International Cat Care
+44 (0)1747 871 872 (option 2)

These terms & conditions are valid from 01/01/2020